Patient Service Associate Jobs in Singapore (Hospitals / Polyclinics / Clinics)
We are recruiting Senior / Patient Service Associates (PSA) for public healthcare institutions in Singapore, including hospitals, polyclinics, and community hospitals. Patient Service Associates are frontline administrative staff who support clinic and hospital operations while assisting patients throughout their visit. This role is suitable for candidates who enjoy working with people and providing customer service in a healthcare environment.
Key Responsibilities
- Registering patients and verifying personal details
- Scheduling and managing patient appointments
- Handling patient enquiries and providing information
- Assisting with billing and payment processing
- Coordinating patient flow within the clinic or hospital
- Maintaining patient records and administrative documentation
Requirements for Patient Service Associate Jobs Singapore
- Minimum Higher NITEC, Diploma or equivalent qualification
- Good communication and interpersonal skills
- Basic computer skills
- Customer service experience preferred
- Able to work in a healthcare environment with patients
- Willing to work in shifts / weekends
- Prior healthcare experience is advantageous but training is usually provided by the institution.
Work Locations
- Public hospitals
- Polyclinics
- Community hospitals
- Specialist outpatient clinics
- Private clinics
View more healthcare job openings and career opportunities here
Talenta Management Consultancy Services (Talenta Recruit) specialises in recruiting healthcare professionals for hospitals in Singapore, including doctors, nurses, allied health professionals and ancillary staff.
